Who owns bot helps to remove the slow feedback loop naturally created by fast growing organisations. It makes the ownership of services and initiatives transparent and accessible to everyone right where collaboration happens.
Quickly answer the following:
Who's oncall for this service?
Which team owns X?
What else do people call this?
What channel should I go to to ask a question?
What is service X?
Where can I find a link to the runbooks?
Services move between teams, team members move around, org re-structures happen.